
Need help with a reservation? (888) 964-1262
Effective Date: August 8, 2026
This California Privacy Notice supplements the Rezziva Privacy Policy and applies to personal information relating to California residents.This notice describes Rezziva's practices regarding personal information and the privacy rights that may be available to California residents under the California Consumer Privacy Act ("CCPA"), as amended.If there is a conflict between this California Privacy Notice and the general Rezziva Privacy Policy regarding California residents, this California Privacy Notice will control to the extent required by applicable law.1. Categories of Personal Information We CollectDepending on how you interact with Rezziva, we may collect the following categories of personal information:IdentifiersExamples may include:name;email address;telephone number;IP address;account or customer identifiers;and similar identifiers.Customer and Transaction InformationExamples may include:transportation reservations;booking history;selected vehicles;passenger counts;pickup and destination information;transaction amounts;deposits;refunds;payment status;and other information relating to transportation services purchased or considered.Financial InformationPayment information may include:billing information;payment method information;transaction information;and information necessary to process payments or refunds.Complete payment-card information may be collected and processed directly by third-party payment processors rather than stored by Rezziva.Internet or Electronic ActivityExamples may include:browsing activity;interactions with the Rezziva website;pages viewed;links clicked;referring websites;browser information;device information;cookie identifiers;advertising identifiers;and interactions with advertisements.Geolocation InformationRezziva may collect location-related information necessary to provide transportation services, including:pickup locations;destinations;requested stops;route information;and approximate geographic location derived from an IP address.Certain transportation functionality may involve more precise location information where disclosed and permitted.CommunicationsWe may collect information contained in communications between you and:Rezziva;customer support;transportation Operators;drivers;or other parties involved in fulfilling a reservation.Professional or Business InformationFor transportation Operators and business users, we may collect:business name;business contact information;professional information;vehicle information;insurance information;licensing information;permits;operating authority;and related business information.Sensitive Personal InformationCertain information processed through Rezziva may qualify as sensitive personal information under California law.Depending on how the Services are used, this could include certain financial account information or precise geolocation information.Rezziva uses sensitive personal information for purposes reasonably necessary to provide requested Services, process transactions, maintain security, prevent fraud, and comply with applicable law.2. Sources of Personal InformationWe may collect personal information from:you directly;transportation Operators;drivers;other individuals making reservations on your behalf;payment processors;analytics providers;advertising providers;website and technology providers;fraud-prevention or verification providers;and automatically through your interaction with the Rezziva website or Services.3. Purposes for Collecting Personal InformationRezziva may collect and use personal information to:provide the Rezziva marketplace;display available transportation options;process transportation requests;create and manage reservations;connect Customers with Operators;provide transportation directly when applicable;communicate reservation information;facilitate pickup and transportation;process payments and deposits;issue refunds;process Operator payouts;provide customer service;verify transportation Operators;maintain Platform security;detect and prevent fraud;analyze Platform usage;improve Rezziva;measure advertising effectiveness;market Rezziva where permitted;enforce agreements;resolve disputes;and comply with legal obligations.We limit our collection, use, and retention of personal information to purposes reasonably necessary and proportionate to the purposes for which the information is collected or other compatible disclosed purposes.4. Disclosure of Personal InformationRezziva may disclose personal information to third parties as reasonably necessary to operate the Services.Categories of recipients may include:transportation Operators;drivers;payment processors;website and hosting providers;cloud-service providers;communications providers;analytics providers;advertising providers;mapping and location-service providers;fraud-prevention providers;professional advisers;government authorities where legally required;and parties involved in a merger, acquisition, financing, or sale of Rezziva.For example, when you reserve transportation from an independent Operator, Rezziva may provide that Operator with your name, contact information, pickup location, destination, passenger count, transportation schedule, and other information necessary to fulfill the reservation.5. Sale and Sharing of Personal InformationRezziva does not sell personal information for monetary compensation.California law, however, defines "sale" and "sharing" more broadly than ordinary usage of those terms.Certain uses of advertising, analytics, cookies, pixels, or similar technologies may constitute "sharing" of personal information for cross-context behavioral advertising under California law.If Rezziva engages in activities that constitute selling or sharing personal information under California law, eligible California residents may opt out as described below.Rezziva does not knowingly sell or share the personal information of consumers under 16 years of age without the authorization required by applicable law.6. Categories Collected During the Preceding 12 MonthsDuring the preceding 12 months, depending on Rezziva's operations during that period, Rezziva may have collected the following categories of personal information:identifiers;customer and transaction information;financial information;internet or electronic activity;geolocation information;communications;professional or business information;and sensitive personal information.The specific information collected depends on how an individual interacts with Rezziva.7. Categories Disclosed for Business PurposesDuring the preceding 12 months, Rezziva may have disclosed the following categories of personal information for business purposes:identifiers;customer and transaction information;financial or payment-related information;internet or electronic activity;geolocation information;communications;professional or business information;and sensitive personal information where necessary to provide requested Services.Recipients may include Operators, payment processors, technology providers, communications providers, analytics providers, fraud-prevention providers, and other service providers supporting Rezziva's operations.8. California Privacy RightsSubject to applicable exceptions, California residents may have the following rights.Right to KnowYou may request information regarding the personal information Rezziva has collected about you, including:categories of personal information collected;categories of sources;purposes for collecting, using, selling, or sharing information;categories of third parties to whom information is disclosed;and specific pieces of personal information collected about you.Right to DeleteYou may request deletion of personal information Rezziva has collected from you.Certain information may be retained where permitted by law, including information reasonably necessary to complete transactions, maintain records, prevent fraud, protect security, exercise legal rights, or comply with legal obligations.Right to CorrectYou may request correction of inaccurate personal information maintained about you.Right to Opt Out of Sale or SharingIf Rezziva sells or shares personal information as those terms are defined under California law, you may request that Rezziva stop selling or sharing your personal information.Rezziva will also process qualifying opt-out preference signals as required by applicable law.Right to Limit Certain Uses of Sensitive Personal InformationWhere applicable, you may have the right to direct Rezziva to limit certain uses or disclosures of sensitive personal information.This right applies where sensitive personal information is used or disclosed for purposes that trigger the right under California law.Right to Non-DiscriminationRezziva will not unlawfully discriminate against you because you exercise your California privacy rights.9. Exercising Your California Privacy RightsCalifornia residents may submit applicable privacy requests by contacting Rezziva through:Email: support@rezziva.com Online Request: [BY SUBMITTING OUT CONTACT FORM]Telephone: [AS LISTED ON OUT WEBSITE] Depending on the request, we may need to verify your identity before processing it.Verification may require us to match information you provide with information already maintained by Rezziva.We will only request information reasonably necessary to verify the request.10. Authorized AgentsCalifornia residents may designate an authorized agent to submit certain privacy requests on their behalf.We may request evidence that the agent has authority to act on your behalf and may require you to verify your identity directly with Rezziva where permitted by law.11. Global Privacy ControlWhere required by California law, Rezziva will recognize qualifying browser-based opt-out preference signals, including Global Privacy Control ("GPC"), as requests to opt out of the sale or sharing of personal information associated with the browser or device sending the signal.12. Your California Privacy ChoicesWhere applicable, Rezziva will provide a mechanism allowing California residents to exercise applicable opt-out rights.This may include a link on the Rezziva website labeled:Your Privacy ChoicesorDo Not Sell or Share My Personal InformationThe availability and functionality of these choices will depend on Rezziva's data practices and applicable legal requirements.13. Data RetentionRezziva retains personal information for no longer than reasonably necessary for the disclosed purposes for which it was collected, subject to applicable legal, accounting, security, fraud-prevention, insurance, contractual, and dispute-resolution requirements.Retention periods may vary depending on the type of information and the nature of the relationship.14. Updates to This California Privacy NoticeWe may update this California Privacy Notice periodically to reflect changes to our Services, privacy practices, or applicable law.The Effective Date above indicates when this notice was most recently updated.15. Contact RezzivaQuestions regarding this California Privacy Notice or Rezziva's privacy practices may be directed to:RezzivaEmail: [PRIVACY EMAIL]Mailing Address:
[BUSINESS MAILING ADDRESS]Website: Rezziva.com