Effective Date: August 8, 2026

‍Rezziva ("Rezziva," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information when you visit our website, use the Rezziva platform, request or book transportation, communicate with us, or otherwise interact with our services (collectively, the "Services").By using the Services, you acknowledge the practices described in this Privacy Policy.1. Information We CollectThe information we collect depends on how you interact with Rezziva.Information You Provide to UsWe may collect information that you provide directly to us, including:name;email address;telephone number;billing information;pickup location;destination or drop-off location;requested pickup and arrival dates and times;passenger count;round-trip or one-way selection;vehicle preferences;reservation details;special transportation instructions;communications with Rezziva;customer service requests;reviews or feedback;and other information you voluntarily provide.If you make a reservation on behalf of other passengers, you may provide information relating to those passengers. You are responsible for ensuring that you have appropriate permission to provide their information when required.Payment InformationWhen you make a payment through Rezziva, payment information may be collected and processed by Rezziva's third-party payment processors.Depending on the payment method and provider, this information may include:payment card information;billing address;transaction information;payment status;refunds;deposits;and other payment-related information.Rezziva may receive limited information about your payment, such as the transaction amount, payment status, payment method type, and portions of a payment-card number.We may not directly receive or store complete payment-card numbers when payment information is collected directly by our payment-processing provider.Transportation and Reservation InformationWhen you search for or reserve transportation, we may collect information such as:requested pickup location;requested destination;travel dates;pickup and arrival times;number of passengers;selected transportation provider;selected vehicle;route information;reservation status;pricing;deposits and payments;cancellation information;and communications relating to the reservation.This information is necessary to operate the Rezziva marketplace and facilitate transportation services.Operator InformationIf you are a transportation provider or Operator using Rezziva, we may collect information including:your name;business name;business contact information;business address;vehicle information;service areas;pricing information;availability;photographs;driver information;insurance information;licenses, permits, and registrations;tax or payment information;bank or payout information;and other information necessary to evaluate, list, manage, or pay transportation providers.Certain financial or identity-verification information may be collected directly by third-party payment or verification providers.2. Information Collected AutomaticallyWhen you use our website or Services, we and service providers acting on our behalf may automatically collect certain technical and usage information.This may include:IP address;browser type;device type;operating system;referring website;pages viewed;links clicked;dates and times of visits;approximate geographic location derived from an IP address;advertising identifiers;cookie identifiers;and information about how you interact with our website.We may use cookies, pixels, tags, scripts, local storage, and similar technologies to collect this information.3. Cookies and Similar TechnologiesRezziva may use cookies and similar technologies to:operate the website;remember user preferences;maintain website functionality;understand website traffic;analyze how visitors use the Services;measure advertising performance;prevent fraud;and improve our Services.Some cookies are necessary for the website to function. Others may be used for analytics, personalization, or advertising.Where required by applicable law, we will obtain consent before using certain non-essential cookies or similar technologies.Your browser may also allow you to block or delete cookies. Disabling certain cookies may affect the functionality of the Services.4. Analytics and AdvertisingWe may use third-party analytics and advertising services to understand how people interact with Rezziva, measure marketing performance, and advertise our Services.These providers may collect information about visits to our website and interactions with our advertisements through cookies, pixels, tags, or similar technologies.Depending on the tools Rezziva uses, these providers may include services such as Google and Meta.Information collected through these technologies may be used to:measure website traffic;understand conversions and reservations;attribute bookings to advertising campaigns;create or measure advertising audiences;prevent fraudulent advertising activity;and improve marketing performance.Where required by applicable law, users may be provided choices regarding advertising cookies or the use of personal information for targeted advertising.5. How We Use InformationWe may use personal information to:provide and operate Rezziva;display transportation options;process booking requests;create and manage reservations;connect Customers with transportation Operators;facilitate transportation services;process payments, deposits, refunds, and payouts;communicate booking confirmations and updates;communicate changes, delays, or cancellations;provide customer support;respond to questions and requests;verify Operators;administer Operator listings;prevent fraud and misuse;maintain the security of our Services;analyze website and Platform performance;improve Rezziva;personalize user experiences;measure advertising and marketing performance;send marketing communications where permitted;enforce our Terms of Use and other agreements;comply with legal obligations;and protect the rights, safety, and property of Rezziva, our users, Operators, and others.6. How We Share InformationWe may disclose personal information when necessary to operate Rezziva and provide the Services.Transportation OperatorsWhen you request or book transportation through Rezziva, we may share information with the transportation provider responsible for the reservation.This may include:your name;telephone number;pickup location;destination;travel date and time;passenger count;reservation details;special instructions;and other information reasonably necessary to fulfill the transportation service.Operators may use this information to provide transportation, communicate with you, manage the reservation, and comply with their legal obligations.Independent Operators may have their own privacy practices. Rezziva is not responsible for an independent Operator's use of information outside of the Rezziva Platform except where applicable law provides otherwise.Service ProvidersWe may share information with companies that provide services on our behalf, such as:payment processing;website hosting;cloud infrastructure;email delivery;SMS or communication services;customer support;analytics;advertising;fraud prevention;identity verification;mapping and location services;and other technology or business services.These providers may access personal information as necessary to perform services for Rezziva.Business TransactionsIf Rezziva is involved in a merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or similar business transaction, personal information may be disclosed or transferred as part of that transaction, subject to applicable law.Legal and Safety PurposesWe may disclose information when we reasonably believe disclosure is necessary to:comply with applicable law;respond to lawful legal process;enforce our agreements;investigate suspected fraud;protect the safety of passengers, Operators, drivers, or others;protect Rezziva's rights or property;or prevent illegal or harmful activity.7. Selling and Sharing Personal InformationRezziva does not sell personal information for money in the ordinary meaning of the term "sell."However, certain privacy laws may define "sale," "sharing," or "targeted advertising" broadly enough to include some advertising or analytics activities involving cookies, pixels, or similar technologies.Where applicable, Rezziva will provide legally required rights or mechanisms to opt out of the sale or sharing of personal information or its use for targeted advertising.8. Location InformationTransportation reservations inherently require location information.When you make a reservation, we may collect locations that you intentionally provide, such as:pickup addresses;destinations;stops;and other transportation locations.We may also derive an approximate location from your IP address.Unless separately disclosed and permitted, Rezziva does not necessarily collect continuous GPS location information from your device merely because you use the website.If Rezziva later introduces mobile applications or features that collect precise device location, additional notice or permission may be provided as required by law.9. CommunicationsWe may use your contact information to send transactional communications regarding:booking requests;reservation confirmations;payment confirmations;transportation updates;pickup information;schedule changes;cancellations;refunds;customer service;account security;and other Service-related matters.We may also send promotional or marketing communications where permitted by law.You may unsubscribe from promotional emails using the unsubscribe mechanism included in those communications.Opting out of marketing communications does not prevent us from sending transactional or service-related communications.10. Text MessagesIf you provide a mobile telephone number, Rezziva or an applicable transportation provider may send text messages relating to your reservation or transportation service.These may include booking confirmations, driver or Operator communications, pickup information, schedule changes, and other reservation-related messages.If Rezziva separately offers promotional SMS messaging, appropriate consent and opt-out disclosures will be provided as required by applicable law.Message and data rates may apply.11. Data RetentionWe retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.Retention periods may depend on factors including:the duration of our relationship with you;reservation and transaction history;accounting requirements;tax requirements;fraud prevention;dispute resolution;insurance requirements;contractual obligations;and applicable legal requirements.When information is no longer reasonably necessary, we may delete, anonymize, or otherwise dispose of it in accordance with applicable law.12. Data SecurityRezziva uses reasonable administrative, technical, and organizational measures designed to protect personal information.However, no website, network, database, or electronic transmission can be guaranteed to be completely secure.You are responsible for taking reasonable precautions when providing information online.13. Your Privacy RightsDepending on where you live, you may have rights regarding your personal information.These may include the right to:request access to personal information we maintain about you;request correction of inaccurate information;request deletion of certain personal information;request information regarding how personal information is used or disclosed;obtain a portable copy of certain information;opt out of certain targeted advertising;opt out of certain sales or sharing of personal information;limit certain uses of sensitive personal information where applicable;and appeal certain decisions regarding privacy requests.These rights vary by jurisdiction and may be subject to exceptions.To submit a privacy request, contact us using the information provided below.We may need to verify your identity before completing certain requests.We will not unlawfully discriminate against you for exercising applicable privacy rights.14. U.S. State Privacy RightsResidents of certain U.S. states may have additional rights under applicable state privacy laws.Where required, Rezziva will provide eligible residents with access, correction, deletion, portability, opt-out, appeal, and other rights established under applicable law.The specific rights available to you depend on your state of residence and whether applicable legal thresholds and requirements apply to Rezziva.15. Children's PrivacyRezziva's Services are not directed to children under 13, and children under 13 should not independently use the Services or submit personal information to Rezziva.Transportation may include passengers who are minors when a reservation is made by an authorized adult.If we learn that we have collected personal information directly from a child in violation of applicable law, we will take reasonable steps to delete it.16. Third-Party Websites and ServicesRezziva may contain links to third-party websites or integrate with third-party services.Those companies may maintain their own privacy policies and practices.We encourage you to review the privacy policies of third-party services before providing them with personal information.17. Do Not TrackSome browsers provide "Do Not Track" signals.Because there is not currently a universally accepted standard governing all Do Not Track signals, our website may not respond to all such signals.Where required by applicable law, Rezziva may recognize applicable browser-based opt-out preference signals, such as Global Privacy Control, for certain privacy rights.18. International UsersRezziva is operated from the United States.If you access the Services from outside the United States, your information may be processed in the United States or other countries where Rezziva's service providers operate.Data-protection laws in those locations may differ from those in your country.Where required, Rezziva will use appropriate safeguards for international transfers of personal information.19. Changes to This Privacy PolicyWe may update this Privacy Policy periodically to reflect changes to our Services, technology, business practices, or legal requirements.When we make changes, we will update the Effective Date at the top of this Privacy Policy.If required by law, we may provide additional notice regarding material changes.20. Contact UsIf you have questions about this Privacy Policy or would like to exercise an applicable privacy right, contact:Rezziva Privacy Email: support@rezziva.com Website: Rezziva.com